About Us

For The Ordinary customers, the sections below set out the store and its service commitments. This page applies specifically to theordinaryx.shop.

What The Ordinary customers should know about questions and support
For The Ordinary customers at theordinaryx.shop, this section explains questions and support. Questions about our store or products are welcome at Support@theordinaryx.shop or 5184241070.

What The Ordinary customers should know about service commitments
This service commitments section covers orders and visits through theordinaryx.shop for The Ordinary. The store follows practical customer-service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

The Ordinary: our store
This our store section covers orders and visits through theordinaryx.shop for The Ordinary. The Ordinary operates as an independent online store offering a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@theordinaryx.shop
Phone: 5184241070
Physical address: 918 5th St NE, Salem, Oregon, 97301, United States